Shipping policy

At Auremia, every order is packed with care to ensure your pieces arrive beautiful, safe, and ready to shine.

Processing Times

All orders are processed within 1–2 business days.
During busy periods or product launches, processing may extend to 3–4 business days, but we always work to get your order out as quickly as possible.

Shipping Within Australia

We offer fast and reliable shipping through Australia Post.

• Standard Shipping: 2–6 business days

• Express Shipping: 1–3 business days

Shipping times may vary based on your location and carrier delays.

International Shipping

Yes, we ship worldwide.
Delivery times depend on your region:

• Standard International: 7–21 business days

• Express International: 3–10 business days

Customs duties or import taxes may apply depending on your country. These are the responsibility of the customer.

Tracking Your Order

Every Auremia order comes with a tracking number.
Once your parcel is shipped, you’ll receive an email with your tracking link so you can follow your package the whole way.

Shipping Fees

Shipping is calculated at checkout based on your location and chosen delivery service.
We occasionally offer free shipping promotions — follow us on social media for updates.

Lost or Delayed Packages

If your parcel is lost, delayed, or stuck in transit, contact us at hello@auremia.shop and we’ll investigate it with the carrier.
We are not responsible for packages marked as “delivered,” but we will always try our best to help.

Incorrect Address

Please double-check your shipping details at checkout.
If you entered the wrong address, email us immediately. Once an order has been shipped, we’re unable to change the delivery destination.